Request an audit

Every missed call
gets an answer.

When you can't get to the phone, we text the caller back in seconds, answer after hours and when the line is busy, and put the job on your calendar.

For heating and air, plumbing and other trade businesses around Augusta.

Request a free 14-day audit How it works

Ace Heating & Air

Missed call at 7:42 PM

Hi, this is Ace Heating & Air. Sorry we missed your call. What can we help with? Reply STOP to opt out.

AC quit blowing cold upstairs.

We can have a tech there tomorrow at 8 AM. Does that work?

Yes, thank you!

Added to the calendar: Tuesday, 8:00 AM

Example conversation for a sample business.

Home service businesses miss nearly half of their calls.1 Most of those callers never leave a voicemail. They call the next company on the list.

1. About 48% of calls to home service businesses go unanswered, according to the Invoca Lead Conversion Benchmarks Report 2026 as summarized by JustCall.

How it works

It runs on the phone number you already have. Nothing changes for your customers.

  1. Missed calls get a text back

    Seconds after a call goes unanswered, the caller gets a text from your business. Now they have a reason to wait for you instead of calling someone else.

  2. After-hours calls get answered

    After hours or when your line is busy, a virtual assistant answers in your business's name. It tells callers it's a virtual assistant and takes their name, address, the problem and how urgent it is. Emergencies you define, like water through a ceiling, ring straight to your cell.

  3. Jobs go on your calendar

    Appointments are booked inside your hours and service area. Every Monday you get a short report of the calls caught and jobs booked that week.

Start with a free 14-day missed-call audit

Find out how many calls you're missing, and when, before you spend anything.

Request my audit

Opens an email to [email protected]. No cost and no commitment.

  1. Day 1

    We set up conditional call forwarding on your line. Your number stays the same and your customers won't notice a thing.

  2. Days 2 to 13

    Calls you don't answer go to a tracking line that logs each one with the time and the caller's number.

  3. Day 14

    We sit down together and go through every call that would have gone unanswered.

Set up in person, not from a call center

We learn your business first

We meet with you to go over your services, prices, service area and what counts as an emergency.

Tested before it goes live

Twenty scripted test calls, including emergencies, price shoppers and callers who won't give an address.

Checked every week

We read the transcripts, fix anything the assistant got wrong and send your Monday report.

Someone local to call

You deal with a real person in the Augusta area who knows your setup, not a support ticket.

Questions

Do I have to change my phone number?

No. Calls you don't answer are forwarded from your current number using conditional call forwarding, which your phone carrier already supports. Customers keep calling the number they know.

Will callers know they're talking to AI?

Yes. The assistant introduces itself as your business's virtual assistant and lets callers know the call may be recorded.

What happens with emergencies?

You tell us what counts as an emergency. When a caller describes one, the call goes straight to your cell along with a short summary.

Which calendar does it book into?

We set it up with the calendar you already use. If you run your business on software such as Jobber or Housecall Pro, we'll check the connection with you during setup.

What does it cost?

It depends on your call volume. We'll go over pricing after your free audit, once we both know how many calls you're missing. There's no obligation.

Get in touch

Serving Augusta, Evans, Martinez, Grovetown, North Augusta and Aiken.